CCTV Operator Training

SIA Approved CCTV Operators 

(Public Space Surveillance) Course


Our SIA-approved Level 2 Award for CCTV Operators (Public Space Surveillance) in the Private Security Industry course provides a comprehensive package of skills, delivered to provide a number of challenging and realistic scenarios. 

This qualification is designed for learners wishing to apply for a licence from the Security Industry Authority (SIA) to work as a CCTV operator and is based on the relevant SIA specification for learning and qualifications.

Topics include the main characteristics of the Private Security Industry, the importance of safe working practices, drug-misuse legislation, the purpose of CCTV systems, surveillance techniques, and producing evidential documentation.


The course is separated into three Modules:

Module 1: Working in the Private Security Industry

  • Know the purpose and main features of private security industry 
  • Understand the legislation that is relevant to people working in the private security industry 
  • Understand relevant aspects of health and safety in the workplace 
  • Know how to apply principles of fire safety 
  • Know how to deal with non-fire-related workplace emergencies 
  • Understand the principles of effective communication and customer care in the private security industry

Module 2: Working as a CCTV Operator

  • Understand CCTV codes of practice, Operational Procedures and Guidelines 
  • Understand relevant legislation and how it impacts on CCTV operations 
  • Understand the Roles and Responsibilities of the CCTV Operator and other CCTV staff 
  • Understand the characteristics of a CCTV system 
  • Understand how to make effective use of CCTV equipment 
  • Understand emergency procedures in the CCTV control room

Module 3 - Practical operation of CCTV equipment

  • This unit is intended for people who want to work in the private security industry and who require an SIA Licence to practice. If covers the skills for areas that are relevant to the role of a CCTV Operator.


This is a 4 day course, held at the clients CCTV Control Rooms.


    Our SIA approved Level 2 Award for working as a CCTV Operator (Public Space Surveillance) within the Private Security Industry      course includes:

  • 4 days of training from our experienced Instructors 
  • Level 2 Door Supervision certification
  • All training aids, including manuals

Please note that an SIA licence is required following successful completion of the training to work as a CCTV Operator.